Relationship Therapy (Online)

Cancellation Policy

You can cancel or reschedule your session online up to 48hrs. Alternatively to cancel or reschedule your appointment please contact empowerholistic@gmail.com at least 48hrs before your scheduled appointment. Should you cancel within less than the 48 hours’ notice agreed, you will forfeit the 50% of the session fee and £2 processing charge as the session/time cannot be allocated to another client and your original payment on booking has a processing charge debited. The Counsellor will wait 15 mins after you allocated session time for you to arrive to your online, phone or in person appointment – unless contacted before the session or within the sessions first 15mins. If you do not attend your booked appointment (without notice or any communication) or are significantly late making the session unfeasible you will be charged for the full session time. BOOKING NOTICE - When you book it will show the time in the time zone that you are in at the time of booking. So if you book when you are in the Spain the booking time slot will reflect Spanish time. Affiliate Counsellors are self employed contractors operating with their own insurance.

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